Residence Inn Houston Northwest / Willowbrook
What Guests Say
The staff here is always friendly and helpful everytime I visit. They are the reason I keep coming back time after time. They always see to any problem or issue with a friendly attitude and a genuine understanding on how to address and get them fixed in a timely manner
Jesse
August 2024
I liked the professionalism of majority of the staff and willingness to help with any issues.
Crosley
August 2023
The staff was great and very friendly and was always happy to help with whatever I needed and made sure I felt safe when I was outside smoking at night really late and always checked on me and if I had any concerns they were right there to answer them and always had a smile and a good morning and good night
Brandon
March 2023
Staff were very friendly and professional and the room was clean and had a very nice fragrance.
Mary
March 2025
Amazing place, great hosts, great location, comfy beds, nice breakfast, family friendly, great barbecue, nice basketball court, close to Willowbrook mall. It’s a place to be. Will definitely come Back!
David
January 2024
I loved the continental breakfast, so many choices and it was all delicious! Also having access to the fireplace and outdoor grill was awesome. Just wish we would have stayed more than 1 night.
Rebecca
December 2022
Beautiful property. Love the fact that they checked the parking lot to make sure people parked were guest. Nice location. w/ Ez pass you can get anywhere in a timely fashion. Breakfast. Staff! The pool area !!
Corentez
May 2023
I liked how the hotel had two bedrooms and a kitchen. The front desk worker was amazing. He helped us out so much.
Whitney
June 2023
Rooms were nice & a good size. Breakfast was delicious! Kids enjoyed the indoor pool.
Tiffany
March 2023
I must say that the front desk receptionist, I believe his name was kevin(forgive me if that’s not it), but he had excellent customer service!! Not only was he completely patient with me, but understanding and did everything to make me and my family stay comfortable. I ran into so many issues literally driving from Chicago and he was amazing the entire time!!!! The best customer service I ever had hands down and will definitely refer everyone I know to this specific location.
Sabrina
March 2022
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